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Payment guidelines

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Find out all about payment guidelines for advance payment and payment on arrival.

ADVANCE PAYMENT

1. Visa or Master Card by email.
If you are going to pay the travel expense by credit card, you will receive a “Credit Card Authorization Form” attached with our email for you to fill. Please open the attached file and fill out the required form, then email us (with scanned copy) the copy of your credit card.

Authorization for payment at GO VIET TRAVEL is validated by the signed authority Forms and is typically provided with the signature on the requisition form. 
For a sample of this form please download the Credit Card Authorization Form in word format here.

Note: 
– This is only a guarantee of your payment; we will not charge your card until we have confirmed all the bookings. 
– Banks and credit card companies may also make a service charge for the transaction. 3% service fee will be charged by banks from your card (Visa or Mastercard).

2. Secure online payment via PayPal.
PayPal is a global leader in online payment solutions. The online payment secured by PayPal service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without disclosing financial information. Paypal is a secure agent via which both the buyer and the seller makes a safe transaction.

How to pay us by paypal?

* Pay by Paypal with our Email
When you are going to pay your travel expense by PayPal, our travel expert will send you an email to guide you how to pay step by step. In the email body, you will see a “PAY NOW” symbol, just click the Visa/Master Card PAY NOW symbol on the email payment request and you will be guided to the secure PAYPAL website to make payment. You can also use PayPal to pay through bank accounts, buyer credit or account balances, which are binding to your paypal account.

* Pay us online to our PayPal account directly
If you are a PAYPAL member simply follow the usual system. Once in your paypal account, please press the button “Send Money”, and fill our Paypal account ID: goviettravel@gmail.com. Then submit the amount of the money to our Paypal account.
Once your money is in our Paypal account, we will go on with your booking.

* How to Join PayPal?
If you are not a member it’s easy to join and it’s free!
Sign up on the website www.paypal.com. Membership is free for buyers sending money.

Important Notice: While sending money by PayPal, please leave a text message indicating the code of the travel service you have booked through us or the use of your money. 4.5% Transaction fees will be added to your payment while using PayPal.

3. Secure online payment via VTC PAY Payment Gateway.
VTC Pay is a leading online payments and financial transaction processing company in Vietnam. We connect with VTC PAY Payment Gateway to accept Online Card Payment (www.vtcpay.vn). All of your card information are processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).
Major credit cards are accepted such as Visa, MasterCard, and JCB Card. We will send you an email to guide you how to pay us online with VTC PAY Payment Gateway step by step.
Credit card service fees will be applied to Credit card payments as follows: MasterCard, Visa, JCB 3%. This fee is non-refundable.

If we receive a fraud alert from our credit card processor, we need you to reconfirm your credit card before your transaction can be made. If your booking is too urgent to have all required confirmation in time, we have the right to cancel your booking and refund the card holder’s account for our own and the card holder’s protection.

4. Payment by bank transfer.
You can also choose to make the payment by bank transfer to one of our banks (any bank fees must be paid by customer side, the amount has to be credited correctly in our bank account). After you have made the wire transfer in your bank, please make a copy of the transaction receipt by the bank, write down your tracking code on the copy and email us the copy of the transaction receipt. Once we have received your payment bank copy, we will start to handle your booking.

PAYMENT ON ARRIVAL

Payment on arrival can be paid in cash or by credit card (3% surcharge will be applied for payment by credit card).